Carmel Charme Resort Aquiraz ★★★★★

A cordialidade da brigada

Muito vento

todo!

nada

Excellente breakfast with beautiful view. Delicious food

All ok for me

Position on the beach. See view from the pool

There was a 9 hours blackout

Atraso no checkin

Pool, gym, garden, view…

Food

the food of the restaurant .

Genuinely everything. First off, the staff are absolutely brilliant (special shout out to Claudio) and very attentive. The hotel has incredible views down on to a lovely beach with a nice beach bar where you can enjoy the views with some drinks or food. Activities are easily arranged either at reception or via WhatsApp with the staff. The pool is very large considering the number of the rooms and therefore never feels crowded and the pool bar is great for a drink or two to break up the sun-bathing. The restaurant was great with all the food really tasty and a large selection of options. We’d read one or two negative reviews before going which suggested the restaurant menu was limited - I’m not sure what people were expecting but we stayed for 6 dinners and never ate the same main twice… lots of options and specials which changed during the time we were there. One of the other things we’d read was that the WiFi wasn’t great. Not sure if the hotel have improved it since those reviews but certainly we found zero issues. indeed, I streamed 2 live sports events over wifi with my phone whilst we were there. Finally, we’d read the staff didn’t speak anything other than Portuguese. Given you are in northern Brazil this shouldn’t be a massive surprise but we were pleasantly surprised to find a number of the reception staff spoke English. For the rest, google translate (using the excellent WiFi) works well and the staff are helpful enough to work through some bad pronunciations! overall, this delivered exactly what we wanted and more. a brilliant resort to soak up some sun and relax

Neither of these are necessarily negatives but to be aware: - there is nothing around the resort so if you’re looking to experience a local area, don’t go here. if you want somewhere you don’t need to leave, then this is perfect - we were surprised by how many kids were around given the price point. Not sure if it was just luck and for some, this might be a positive. the kids weren’t any bother but something to be aware of if you are looking for a kids-free resort

The service and staff are absolutely amazing, very caring and really make an effort to provide the best customer experience.

The air conditioning in the room was facing the bad, for those who are allergic that’s not a good option.

Le resort est absolument magnifique Les chambres très confortables Les espaces loisir, piscine etc…. Splendides La plage magnifique,

La cuisine du restaurant est à mon goût un peu trop compliquée. Pour une clientèle internationale (nous sommes français) il n’y a pas assez de plats simples, poisson entier grillé, langouste grillé, crevettes etc…. Moins de plats avec des sauces. À différentes reprises, les plats servis n’étaient pas chauds, Le seul vrai soucis du resort a été pour nous la restauration, Nous n’avions vraiment pas envie de dîner à l’hôtel

Le personnel est exceptionnel, Mariana une traductrice qui parle bien le français et un autre personnel qui parle bien l’anglais, Le cadre est exceptionnel, belle piscine et une plage où est possible de profiter. L’hôtel est très calme, petit déjeuner très bon et le personnel est très aidant et adorable. Je recommande fortement

La salle de bain est étroite.

Magnifique hôtel. Décoration raffinée. Plage superbe. Bcp d’endroits pour profiter du lieu

Concert un peu bruyant le soir au restaurant

Personnel ! Paysage ! Restaurant!